About Us
The UK’s trusted specialists in managing and selling probate property
Experts in Probate Property Services
Founded by Craig and Joanna, Legacy Lane provides specialist probate property support built on professionalism, clarity and consistent communication. We work primarily with solicitors, private client teams and deputies, delivering a reliable, structured service that removes complexity from the property side of estate administration.
We work primarily with solicitors, private client departments and Court of Protection teams, providing specialist property support nationally throughout the estate process
Our experience is hands‑on. We understand the pressures that come with overseeing a property at a sensitive time, and we manage each instruction with care, precision and consistency. From the first conversation to the final update, our focus is on making the process more manageable and ensuring every task is completed properly.
Experts in Probate Property Services
We work primarily with solicitors, private client departments and Court of Protection teams, providing specialist property support nationally throughout the estate process
Founded by Craig and Joanna, Legacy Lane provides specialist probate property support built on professionalism, clarity and consistent communication. We work primarily with solicitors, private client teams and deputies, delivering a reliable, structured service that removes complexity from the property side of estate administration.
Our experience is hands‑on. We understand the pressures that come with overseeing a property at a sensitive time, and we manage each instruction with care, precision and consistency.
From the first conversation to the final update, our focus is on making the process more manageable and ensuring every task is completed properly.
Joanna Plimmer
Probate Property Service Expert
Our Story
Craig Plimmer
Probate Property Service Expert
Legacy Lane was founded on a clear belief: people deserve better. Better communication, better support and greater care during some of life’s most difficult transitions. After years working within corporate property environments, we saw how families, executors and deputies were often moved through processes built around targets rather than people. The human element was lost. Legacy Lane was created to restore dignity, clarity and genuine care to the property side of probate and Court of Protection matters.
Craig brings a breadth of property expertise developed over 15 years, spanning estate agency, part‑exchange, assisted‑move services, maintenance, land appraisals, holiday lodge sales, B2B partnerships and the coordination of both property and chattel auctions. Having led valuation, sales and estate management teams, he provides a calm, strategic approach that protects value, manages risk and guides clients confidently through complex decisions.
Joanna brings over twenty years of award‑winning, client‑facing experience and sets the service standard at Legacy Lane. Her background spans high‑level customer service, operational delivery and sensitive client support, giving her an exceptional ability to communicate clearly, manage expectations and support individuals at difficult moments. Her volunteer work with charities such as Look Good Feel Better reflects a long‑standing commitment to compassion, dignity and patience. Joanna ensures that every instruction is handled with care, clarity and respect, shaping the calm, reassuring experience Legacy Lane is known for.
Legacy Lane is intentionally different. We are not driven by quotas, margins or corporate targets. We provide structured, compliant and dependable property support, delivered with professionalism and humanity. Reusable items are responsibly upcycled through Emmaus, supporting efforts to reduce homelessness within our community.
Together, we combine deep property expertise, exceptional service standards and a shared commitment to doing things properly. We don’t simply manage property; we protect estates, support families and bring clarity to difficult moments.
That is the difference.
That is Legacy Lane.
Our Practices
Legacy Lane Probate
Lock Changes & Secure Access
Prompt lock changes and safe key management to secure the property and allow authorised access.
Legacy Lane Probate
Vacant Home Insurance
Specialist cover for unoccupied homes during probate or Court of Protection matters, arranged quickly and compliantly.
Why Choose Us at Legacy Lane?
Clear Communication Throughout
You will have a single point of contact and consistent updates from start to finish. This ensures you always know what is happening and what comes next.
Discreet & Reliable Service
Our work is carried out with professionalism, respect and careful attention to sensitive circumstances, ensuring properties are managed appropriately at every stage.
Efficient and Well Coordinated
Our hands-on experience helps executors, administrators and solicitors manage property with confidence. We focus on keeping the process organised, clear and properly handled.
Frequently Asked Questions
What services does Legacy Lane Probate provide?
We support private client, probate and Court of Protection teams with the full management of estate properties. Our work includes securing properties, carrying out insurer‑compliant inspections, coordinating clearances, managing essential maintenance, producing IHT‑compliant valuation reports and overseeing the entire sale process.
Do you work directly with solicitors and private client teams?
Yes. The majority of our instructions come from solicitors, deputies and private client teams. We provide practical, compliant property support that reduces administrative pressure, keeps matters progressing and protects the reputation of the legal professionals we work alongside.
Can you help if a property is vacant during probate?
Absolutely. We arrange scheduled insurer‑compliant inspections, security measures, maintenance and protection services to ensure the property remains safe, compliant and properly managed while unoccupied. Our focus is always on safeguarding the estate and preventing avoidable issues.
How do you handle property clearances?
We use a highly compliant, carefully vetted panel of professional clearance contractors and also hold our own waste carrier licence. Every clearance is managed with full oversight – nothing is left to chance.
We take every step necessary to ensure the estate is protected, items are handled appropriately and all work is carried out respectfully and responsibly.
Do you produce formal valuations?
Yes. We produce formal IHT‑compliant valuation reports suitable for HMRC submission. These are prepared with accuracy and clarity to support probate, Court of Protection and private client matters.
What is your preferred method for selling probate property?
We naturally favour auction for probate and Court of Protection matters. A live auction provides complete transparency and confirms that the estate has achieved the best available price on the open market. Contracts exchange immediately, and we can set a 30, 60 or 90‑day completion date depending on the needs of the estate.
Longer completion options open the property to a wider pool of buyers while still guaranteeing a fixed completion date, no fall‑throughs and none of the uncertainty associated with months of sales progression.
However, where a traditional sale is more appropriate, we also work with a nationwide panel of trusted estate agents who understand the sensitivity and requirements of probate instructions.
Do you manage the process of preparing a property for sale?
Yes. We handle the full sale‑ready preparation of probate and Court of Protection properties — including clearances, essential maintenance, safety checks and photography. We also produce formal IHT‑compliant valuation reports.
For the sale itself, we work with a nationwide network of over 300 estate agency branches and two specialist auction partners. We select the most suitable route based on the property’s style, location and the value we believe can be achieved.
How quickly can you attend a property?
We can usually arrange attendance promptly, depending on location and the nature of the instruction. Our priority is always to prevent delays in the estate process and support legal teams in progressing matters efficiently.
How do you keep legal teams updated?
We provide clear, structured updates throughout the instruction so solicitors, deputies and administrators remain fully informed about the condition, progress and status of the property at every stage.
Our Philosophy
1
Professional Standards
We approach every instruction with professionalism, care and attention to detail. Our priority is to ensure property matters are handled correctly and responsibly.
2
Honesty & Reliability
We maintain straightforward communication and provide regular updates throughout each instruction. Clients have a single point of contact and a clear understanding of progress at every stage.
3
Discreet, Responsible Support
We recognise the sensitivity that often surrounds probate matters. Our work is carried out with discretion, reliability and respect for the responsibility entrusted to us.
Built on Experience
Joanna and Craig bring a wealth of expertise to client support, combining deep operational insight with years of hands‑on property experience. Craig has worked in property since 2011, covering auction sales, holiday home sales, probate and Court of Protection maintenance, part‑exchange and national partnerships.
Before founding Legacy Lane, he served as Group Head of Sales for a national probate support company. Legacy Lane was created to provide legal teams with a service that is compliant and accountable, while remaining proactive and personal.
Guidance You Can Trust
We believe in doing things the right way – no exaggerated claims, no unnecessary complexity, just reliable support delivered with integrity.
Clients have a single point of contact, regular updates and the reassurance that every detail is being handled with attention and care.
Legacy Lane exists to support people through a difficult process with discretion, clarity and standards they can trust.